This web site is a member resource for wellbeing. It is a private support tool for people who have behavioral health, Employee Assistance Program, Work-Life or Wellness benefits that their company, organization or state provides through Optum's subsidiary, United Behavioral Health.

Optum administers the benefits and owns the web site. All health content intended for U.S. consumers is developed or reviewed by qualified U.S. licensed content experts such as physicians or other content experts or specialists. This site is free of advertising and spyware. Your registration information is not sold or shared.

Optum provides information and technology-enabled health services. It is headquartered in Eden Prairie Minnesota and employs over 30,000 people. It is a special collection of people, capabilities, competencies, technologies, perspectives and partners sharing the same simple goal: making the health care system work better for everyone.

We don't use the word everyone lightly. Today, we work with physicians, hospitals, employers, insurers, government entities and individuals. Our reach extends across 140 countries. Our businesses are all focused on the delivery of integrated, intelligent solutions that work to truly modernize the health care system and improve overall individual and population health. More information at www.optum.com. 

Contact Information:
 

Optum Headquarters
13625 Technology Drive
Eden Prairie, MN 55344
1-866-386-3404
info@optum.com

United Behavioral Health
595 Market Street, 23rd Floor
San Francisco, CA 94104

UnitedHealth Group
PO Box 1459
Minneapolis, MN 55440-1459
(800) 328-5979
www.unitedhealthgroup.com


Optum is the health services division of UnitedHealth Group, a fortune 500 company headquartered in Minnesota. UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone. Information about the executive team and annual reports may be accessed at www.unitedhealthgroup.com. Behavioral health services are offered through a United Health Group subsidiary United Behavioral Health.

Important Note Regarding Site Content

The information and content (collectively "Content") on this website (the "Site") is for your general educational information only. This Site does not knowingly post or publishes health content that either contains false or misleading claims or promotes ineffective or dangerous products. This site does not accept advertising or sponsorship. We do not have a financial or business relationship to any of the sites to which we link unless otherwise stated.

In compliance with the Optum Editorial Board and Content Management Policy we staff and maintain a content editorial board that meets semi-annually at a minimum. Content and links are managed via guidance from the Editorial Board and reviewed annually for currency, engagement, accessibility, appropriateness, and accuracy. The Editorial Board is chaired by the Vice President of Content Strategy and Cross Product Solutions. The LAWW Content Editor is a permanent board member. Other board members are Optum Specialty Networks behavioral health employees, selected by the chair for two-year terms from the following areas; Clinical Operations, Quality Improvement, Consumer Affairs, Account Management, and Product (Behavioral Health, Employee Assistance Program, Work Life). 

In compliance with the United Behavioral Health Policy, all Optum clinical personnel who use their professional clinical credentials within the context of their job responsibilities, are to be currently licensed in their respective discipline, and/or are to possess a current certificate or registration from a professional credentialing board in the United States. Primary source verification of required licenses and certifications isconducted at any point that a change in license status is detected, and within 30 days after expiration or every 12 months.

In compliance with the UnitedHealth Group conflict of interest policy employees may not engage in any activities, including outside employment, that conflict or appear to conflict with their responsibilities to and interest of UnitedHealth Group. This Policy sets forth UnitedHealth Group's requirement that employees avoid conflicts of interest and outlines the process and requirements for disclosing and addressing potential conflicts. This Policy is applicable to all authors as well.

Accreditation Information:

NCQA Accreditation

Optum has received the following NCQA Managed Behavioral Healthcare Organization Accreditations:

  • United Behavioral Health dba Optum
  • OptumHealth Behavioral Solutions of California

 

About NCQA

The National Committee for Quality Assurance (NCQA) is a private, not-for-profit organization dedicated to improving health care quality everywhere. Since 1990, NCQA has assessed and reported on the quality of the nation's managed care plans. The information they provide is designed to help consumers and employers make more informed decisions about their health care. To learn more, visit their website here http://www.ncqa.org

URAC Accreditation

Optum has received the following accreditations:

  • URAC Health Utilization Management Accreditations:
    • Optum Behavioral
    • OptumHealth - Minnesota
    • OptumHealth Behavioral Solutions of California

 

To learn more about URAC and its programs and accreditations, visit http://www.urac.org.

The inclusion of links to other web sites does not imply any endorsement of the material on the web sites or any association with their operators. This site provides health information designed to complement and enhance your personal health management. It does not provide medical advice or other health services. It is not meant to replace professional advice or imply coverage of specific clinical services or products. The information featured in this site is general in nature and is not a substitute for professional health care. If you have specific health care needs, consult an appropriate health care professional.

© 2020 Optum, Inc. All rights reserved. Do not reproduce, transmit or modify any information or content on this website in any form or by any means without the express written permission of Optum.