Click on the links below to view information specific to your rights as a California member.
Contact Sheet — Contact information related to benefits, claims, and general plan information.
Provider Directory — Conduct an online search for a clinician in your area.
Timely Access to Care — Information regarding appointment wait times for behavioral health services.
Requests for Behavioral Health Care Services — Information about requesting behavioral health care services.
Continuity of Care — Information about continuity and coordination of care.
Enrollee Grievance Process — Information about the member grievance process.
Independent Medical Review — Independent Medical Review
Speech Therapy Settlement — Information about the Speech Therapy settlement with the California Department of Managed Health Care.