Click on the links below to view information specific to your rights as a California member.

Contact Sheet — Contact information related to benefits, claims, and general plan information.

Provider Directory  — Conduct an online search for a clinician in your area.

Timely Access to Care and Member Accessibility — Information regarding appointment wait times for behavioral health services.

Requests for Behavioral Health Care Services — Information about requesting behavioral health care services.

Continuity of Care — Information about continuity and coordination of care.

Enrollee Grievance Process — Information about the member grievance process.

Independent Medical Review — Independent Medical Review

Speech Therapy Settlement — Information about the Speech Therapy settlement with the California Department of Managed Health Care.