Care and Services

Please note: This search tool is available to the public, potential enrollees, enrollees/members and providers by clicking the free behavioral health provider search tool link below. If you are a member, you may enter the Member Area anonymously using your access code at right or register/sign in above for secure access to information specific to your health plan benefit package.

Behavioral Health Care and Services

Mental health conditions are very common and very real. Successful treatment is available. Every person deserves to live their life to the fullest. Stress, mental health issues, addictions and related conditions should be addressed to enable one to live in recovery. Building resilience helps you bounce back from the problems life throws at you. Well-being is the term used to mean positive mind and body wellness. Asking for help or supporting someone to get the right services is the first step forward.

Behavioral health care often starts with your primary care physician. You may be referred to a behavioral health clinician such as a psychiatrist, psychologist, social worker or counselor to work with someone more experienced in diagnosing and treating conditions like your. Most conditions are treated on an outpatient basis. Learn more about visiting and working with a behavioral health clinician.

Other places that may be able to help you get services are community mental health centers, social service agencies, a religious center, your local university, your work or your child's school nurse or counselor. The internet or phone directory may be helpful but check resources carefully.

National Institutes of Health

General Care for Employed Individuals & Families

You may have insurance coverage through your work that supports behavioral health issues. You may also have an Employee Assistance Plan that is a good place to start and may provide low to no cost initial services.

General Care for Uninsured Individuals & Families

There may be community or government services that can help you get the right care for you. Community resources and peer groups are another valuable way for you and your family to learn coping and resiliency skills.

General Care for employed people/families

You may have insurance coverage through your work that supports behavioral health issues. You may also have an Employee Assistance Plan that is a good place to start and may provide low to no cost initial services.

General Care for Uninsured people/families

There may be community or government services that can help you get the right care for you. Community resources and peer groups are another valuable way for you and your family to learn coping and resiliency skills.

Our Recovery & Resiliency Services (Member Services)

We offer a spectrum of services to support recovery and resiliency. We help you with life's challenges. We help you prepare for and cope with life's changes, good and bad. Benefit programs vary. If we manage benefits to you or your family through your employer or organization, health plan, or government, please login to the site so we may provide specific information on available services. After login, select "Claims & Coverage" in the Quick Links area for your specific details. Site use is confidential to the full extent of the law and your use is not disclosed to your employer or other organization sponsoring your benefits.

  • Behavioral Health: we offer the largest managed behavioral health clinician network in the U.S. to diagnose and treat people with mental health or addiction conditions. These conditions can be successfully treated and you can enjoy life in recovery. Therapy and/or medication are the most common treatments. Visit our the Clinician Search page for more information about the types of professionals available to support you. These include psychiatrists, psychologists, social workers, counselors and more. Inpatient treatment facilities can also be searched.

    Phone support is available from our Care Advocates who specialize in helping you get the services you require and a Customer Service team that will help with claims and other operational issues. Your support number is available after you log into liveandworkwell.com, from you're the organization providing your benefits, or on the back of your medical card, if you have one. You can use your access code to enter online anonymously or register a personal user name and password for access to all the resources. Your access code is available from your HR department or other benefit sponsoring entity.

    Online at liveandworkwell.com, after you login, you can search for a clinician, manage your benefits, use self-help programs, do therapeutic journaling, find educational articles and multimedia, communicate with our support staff by live or scheduled online web chat or secure messaging.

    Peer Bridging programs are available in some areas as well. Here, people who share your condition and have special training work with you for recovery. They understand because they live it.

  • Employee Assistance Program (EAP): If you have EAP benefits, you and your family can take advantage of solution-focused phone consultations to clarify concerns, screen for risks, identify resources, get referrals and educational material. Support is available for situations that affect your ability to be a focused, productive employee. These include stress, relationship, financial, legal, parenting, eldercare, fitness and nutrition, education, work issues and more.

    Or you can use online interactive and educational resources here once you log in.

    Again, online or via phone, we are a trusted resource for you and your family anytime. Your EAP support number is available once you login to liveandworkwell.com or from your Human Resources (HR) department.

  • Work-Life Services: These convenience services save you time and stress. We refer members to pre-screened and verified convenience resources and referrals. Login to liveandworkwell for online resources or use the support number to talk with a WorkLife Specialist for solutions.

  • Community: Community resources and peer groups are another valuable way for you and your family to learn coping and resiliency skills. We can help you find a good match.

Behavioral Health conditions can be successfully treated!


*Resources and information available to you on liveandworkwell.com may vary depending on your benefit.



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